NAPSA - NSW/ACT

NAPSA NSW/ACT CODE OF CONDUCT

Duty of care

1. Treat students, organisers and other NSW/ACT NAPSA members with respect
2. Do not allow personal relationships to affect professional relationships
3. Refrain from all forms of harassment
4. Refrain from acting in any way that would unfairly harm the reputation and career prospects of other NSW/ACT NAPSA members or students
5. Be prepared to report any suspected fraud, corrupt, criminal or unethical conduct to an appropriate officer of the NSW/ACT NAPSA Executive
6. Consider the impact of decisions on the well-being of others
7. Members are responsible for being aware of Federal Privacy Legislation related to collecting personal information from prospective students, and are responsible for acting in accordance with such legislation.

Conflict situations

1. All NSW/ACT NAPSA members should take suitable measures to avoid inappropriate dealings with other NSW/ACT NAPSA members or students. In particular, NSW/ACT NAPSA should avoid situations, which may require them to supervise or assess a student, or other members, in which they have, or have had, a personal or commercial relationship with.
2. All NSW/ACT NAPSA members should take suitable measures to avoid

Careers markets etiquette

1. It is considered inappropriate to say anything derogatory about other Universities or Private Providers. It is also inappropriate to interrupt or interfere in a conversation between a representative from another organisation and a prospective student.
2. It is considered inappropriate for representatives to stand in places other than behind their table in their allocated space.
3. If you can not help the student who has requested information for you then you should refer them onto another University or Private Provider who offers that program.
4. No NSW/ACT NAPSA members are allowed to organise private interviews whilst a market is being held. Interviews must take place outside of market hours.
5. Any unusual requirements should be made known to the organisers prior to the market. This also includes space issues. You are not to inform the organiser at the market.
6. NSW/ACT NAPSA members must be set-up and ready to start at least 15 minutes prior to the markets commencing and the students arriving
7. NSW/ACT NAPSA members are required to remain until the advertised time of the market concludes
8. A professional manner is to be conducted at all times. Your primary role is to assist in providing quality information to students. Hence you should not read newspapers, magazines or non-work related material whilst students are waiting to obtain information for you.
9. Etiquette dictates that mobile telephones should be switched off or placed on silence whilst dealing with students. If you need to answer a telephone call please ask another NSW/ACT NAPSA member to stand in for you at your display stand whilst you answer the call.

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